In addition to saving time and resources, a call system can also improve customer service. A spa or wellness center is known for creating tranquility and immersion, but it is also important for guests to get service when they want it. A service call system provides the right service and ensures that customer service is top notch.

A calling system can be useful in various situations. If a guest is relaxing in a sun lounger but wants something to drink or an extra towel, they can simply press a call button. The staff receives a signal via their smart watch, informing them which chair or room needs service. The staff thus becomes more flexible and does not have to be in one particular place all the time.

A button call system can also help a masseuse who suddenly needs help or more products during a treatment. Instead of leaving the guest, the masseuse can call a colleague for assistance at the push of a button.

Another example is when the reception desk is not staffed all the time. It can be annoying for a guest to stand and wait for an employee to return. This can also be solved using a call button, where the guest can call staff and make them aware that they are at reception. This ensures good service to the guests.

Some wellness places also offer a kind of spa treatment where guests get foot treatment performed by special fish. Once guests are undergoing this treatment, staff do not need to be in the immediate vicinity but can perform other tasks in the facility. If the guest needs additional assistance, they can easily call the staff using a button. This is both easy and efficient and ensures that a high standard of service is delivered.

If you are interested in knowing more about our call button options and how we can improve the service in your spa or wellness place, please feel free to contact us.

Discover Systems
Magnoliavej 14
5250 Odense SV

Tlf: +45 70 22 00 56
[email protected]