When guests visit Blackstone Steakhouse, the experience is all about quality meat, hot stones, and attentive, professional service. But even the best service teams face the same challenge during busy evenings: being available at exactly the right moment — without disturbing the atmosphere or hovering around the tables.
To create a smoother connection between guests and staff, Blackstone introduced discreet service buttons from Discover Systems. The solution has become a natural part of their service flow.
It creates a natural connection between guests and staff
– and improves everyday service
“We have used the service buttons since 2022, and today they are installed in five of our restaurants across Sweden. They are a tool that helps improve the interaction between guests and staff.
The buttons have helped us create more satisfied guests. They can request extra sauce or side dishes while they still have food left. They can also order that extra drink they first declined when the waitress visited the table — but later changed their mind about.
That creates additional sales.
Another major advantage is that bills get paid much faster, allowing us to seat new guests at the tables sooner.”
See how our solutions can improve the guest experience and streamline restaurant operations.
Fast and discreet service whenever guests need it
Guests can easily order more during their visit
Bills are paid faster, allowing new guests to be seated sooner
A simple tool that creates value every day
Call buttons allow guests to discreetly request assistance for example for extra drinks, side dishes, or the bill. Staff receive the request instantly and can respond faster.
Yes. Guests receive help exactly when they need it without having to search for staff. This creates a smoother and more relaxed restaurant experience.
Many restaurants experience increased additional sales because guests can easily order extra drinks, sauces, or side dishes during their visit.
Yes. The solution is easy to implement and can be adapted to different restaurant environments and workflows.
Call buttons from Discover Systems are used in restaurants, cafés, hotels, and other hospitality businesses where fast and discreet service is important.
Order your product directly at Discover Systems.
Fill out the form here, or contact one of our sales representatives directly.
We will then make sure to put together the right system for your company.
Whichever you choose, it will be easy and quick to install. Contact us for more information or read more here and see how we can help your business.
The systems can be used in a wide range of industries, and help companies to optimize their work processes, improve communication internally and externally.
We always assist our clients in fostering growth by maximizing potential
and improving results across any industry!
Gain flexibility and financially advantageous options by either leasing or renting your system through Discover Finance. We present a number of advantageous financing options at your disposal.
Inexpensive
Flexible
Quite simply
Discover Systems
Magnoliavej 14
5250 Odense SV
