We needed a system that could help us handle waiting drivers in a more structured way. Discover Systems’ solution gives us a better overview, reduces waiting time, and makes communication much easier
The system is user-friendly and has become an integral part of our daily operations. We appreciate the professional and flexible approach from Discover Systems throughout the process
When trucks line up to unload or load goods, efficient communication is critical. At Normal’s large distribution center in Hedensted, Denmark, Discover Systems has implemented a paging-based truck call system that streamlines logistics, improves safety, and ensures a smoother working environment.
Normal — the fast-growing retail chain with over 850 stores in nine European countries — faced a familiar logistics challenge: truck drivers waiting in the yard for an available loading ramp. Traditionally, staff would have to locate and direct each truck manually, a process that caused delays and unnecessary movement on the premises, especially challenging in poor weather or low visibility.
To solve this, Normal partnered with Discover Systems, specialists in wireless paging and communication solutions for logistics and industry. Together, they developed and implemented a customized truck queue and call system, enabling warehouse staff to summon drivers directly to the ramp when it’s their turn — safely and efficiently.
With this solution, Normal has achieved:
- Reduced waiting time and better use of loading ramps
- Improved safety by avoiding unnecessary movement in the yard
- More efficient communication between warehouse staff and truck drivers
- A scalable system that can be easily adapted for future expansion
Discover Systems’ truck call and queue management systems are ideal for logistics centres, warehouses, and production facilities where efficient communication and safety are key. The system operates 24/7 — like an extra employee who never takes a day off.
The systems can be used in a wide range of industries, and help companies to optimize their work processes, improve communication internally and externally.
Whichever you choose, it will be easy and quick to install. Contact us for more information or read more here and see how we can help your business.
Gain flexibility and financially advantageous options by either leasing or renting your system through Discover Finance. We present a number of advantageous financing options at your disposal.
Inexpensive
Flexible
Quite simply
We always assist our clients in fostering growth by maximizing potential
and improving results across any industry!
Discover Systems
Magnoliavej 14
5250 Odense SV
