Optimize Outdoor Dining with Smart Paging and Call Systems

– And So is outdoor dining season

As spring begins to bloom and summer is on its way, restaurant terraces and outdoor seating are ready to reopen.

In the northern parts of Europe, spring is something truly special. After months of cold and darkness, people are eager to soak up the sun. That’s why as soon as the weather allows – even if it means using blankets or patio heaters – diners flock to outdoor tables to enjoy their meals in the open air.

Outdoor dining isn’t just a seasonal treat for guests – it also means a shift in how restaurants operate. Waitstaff often have to cover more ground, and the kitchen must adapt to longer distances and a different pace of service.

To keep everything running smoothly, especially during busy spring and summer months, efficient communication between the kitchen and service team is key. Here are a few smart ways to streamline operations and enhance the guest experience:

Server Call Systems / Waiter Call Systems

These systems allow the kitchen to instantly alert servers when an order is ready for pickup – or when they need to relay a message. The benefit? Dishes are delivered to guests faster, while still hot and fresh, and without unnecessary delays in the dining process.

Guest Pager Systems

For restaurants where guests order at the counter, a guest call system is a practical choice. Customers receive a pager that lights up, vibrates, or beeps when their food is ready for collection. This lets guests relax while waiting, rather than crowding the pickup area.

See also how one of our great partners; Gastronovi in ​​Germany,
integrates guest pager system into their software, and how their customers benefit from this:

QR Code Ordering

An increasingly popular option is allowing guests to order directly from their table via QR code. Especially useful for large patios or rooftop seating, QR codes let guests browse the menu, place their orders, and even pay without needing to flag down a server. Orders go straight to the kitchen via a display system or printer, making the process more efficient for everyone.

Self-Service Table Notification Systems

Did you know there’s now a way to notify guests directly when their food is ready, even when dining at the table? Discover Systems’ TableCall solution makes this possible. With a small pager unit placed on each table, guests receive a notification in their app and see the pager blink or beep when it’s time to collect their meal. This is an excellent way to reduce reliance on waitstaff during peak hours or in case of staff shortages.

Table Tracker

Table trackers makes it stress-free to find the guest that ordered at the counter. Table trackers are handed out to the guest, and from a screen behind the counter, the service personnel can see at which table the guest are sitting, and can deliver the food fast and precise

Embrace the Season – Without the Stress

By adopting these digital tools and notification systems, restaurants can confidently expand to outdoor service areas without compromising speed or quality. They also help reduce pressure on staff and improve overall workflow.

Discover Systems
Magnoliavej 14
5250 Odense SV

Tlf: +45 70 22 00 56
[email protected]