Spa & Wellness
Provide your customers with optimal service

Call systems in spas and wellness centers make a lot of sense. Not only can you save time and resources in many situations, but equally important is the ability to enhance your service for customers. A spa or wellness center often represents tranquility and relaxation, but guests also want service in a timely manner, exactly when they want it. This is where a call system provides the right service and ensures the customer experiences top-notch service.

Flexibility and efficiency with call systems

There are various situations where this can be useful, such as when a guest is relaxing on a lounger and wants a drink or an extra towel, they can simply press a call button. The signal is sent to the staff, who receive the message via a smart watch on their arm. The message is discreetly communicated through a vibration, along with a brief notification indicating which lounger or room requires service.

The advantage for the staff is that they become more flexible and don't need to stay at a specific location all the time.

It could also be that a masseuse suddenly needs help or additional products, towels, etc., in the middle of a treatment. Instead of leaving the guest, they can call a colleague for assistance with a simple press of a button.

picture of two women in a pool enjoying their drinks

Another example is when the reception is not staffed all the time, and it could cause irritation for a guest to wait for the receptionist to return. This can also be solved with a call button, where the guest can alert the wellness staff that they are in the reception. A great service for the guests.

Some wellness centers offer fish spas, where guests can receive a foot treatment with doctor fish. The staff can let guests enjoy the treatment in peace while they perform other tasks. If the guests need assistance or service, they can simply press a button to call the staff, ensuring easy and efficient service.

Ask us about call options and how we can improve the service at your spa or wellness center.