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Car dealers and workshops

Car dealers and workshops

Paging systems for car dealers and workshops

Selling a car in today’s competitive market can be difficult.

It is therefore important that the customer service is top notch and giving the customer a good feeling that he / she is important.

However, in many showrooms and workshops it is not possible always to have a customer service representative present all the time. This can be a waste of time for the company, but the shop will not want to lose the opportunity to meet the customer just when he comes in or need service.

The worst thing for the store is that the customer leaves before he or she has been met or been served. At the workshop, you also do not want the customer to be unhappy with having to wait unnecessarily in a particular location, and could benefit from the customer waiting in the showroom instead, where new cars inspire for new purchases.
At Discover Systems, we have many tools that allow the showroom or workshop to increase service as well as save time, and ensure that the customer gets the best service.

The service that makes the customer buy the car or come back to repair their car;

  • Call button system that can be installed anywhere in the unmanned shop or store.   This allows the customer to call service personnel when they want help.
  • Customer call pager that allows the customer to have the freedom to wait in a showroom, or give freedom to wait outdoors.
  • Service Pager that can inform the customer about waiting time, or to go to a particular port to pick up their car.
  • Door alarm that sends a message to the staff pager when a specific door is opened. Thus, you do not have to have staff in each room.

Nobody likes to wait. Also not when it is about something as important as a car.

Discover Systems has call systems that enable car dealers and workshops to provide customers with the best possible service and experience, while providing the staff a much better and effective communication with customers.

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We work in our clinic with the modern paging system from Discover Systems, to make the possible waiting times for our customers more pleasant. With these pagers our patients can move freely and visit our “patient boulevard” on the second floor.

We are very satisfied with the system.

L. Plümer - Universitätsklinikum Hamburg-Eppendorf (UKE)

We are very pleased with Discover Systems. They provide discreet communication between the kitchen and the waiter, thus ending giving the guest a better experience. On top of that they provide a great customer service.

Patricia Gomes, restaurantmanager Trattoria FIAT

We use Discover Systems waiter call for better communication between the kitchen and floor general.We wanted to get rid of the classical noise from the kitchen clock and avoid unnecessary trips to the kitchen, so waiters could spend more time with guests. We are very satisfied with the system.

Maria Mulbjerg Thimsen, Executive Restaurant Manager, Cock's n Cows

With Discover Systems Silent Ordering System, we are able to simplify the processes in our restaurants and increase customer satisfaction.

Theresa Weissenböck, XXXL Gastronomie

We can never avoid waiting in the hospital. For some emergency situations it can easily occur, and there will unfortunately be waiting times for our patients. Therefore, we are extremely pleased that we have been able to introduce what we call »easy waiting«, so our patients in the waiting areas can get a greater freedom and hopefully a more pleasant stay.

deputy director Susanne Poulsen
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